Before your appointment

• A VALID CREDIT CARD WILL BE REQUIRED WHEN BOOKING YOUR APPOINTMENT , YOUR CARD WILL NOT BE CHARGED, IT IS ONLY TO RESERVE YOUR APPOINTMENT

• SAME-DAY CANCELLATIONS WILL BE CHARGED 50% OF THE SERVICE

• NO-SHOW APPOINTMENTS WILL BE CHARGED 100% OF THE SERVICE.

• IF YOU ARE RUNNING MORE THAN 10 MINUTES LATE, WE WILL DO EVERYTHING POSSIBLE TO EXTEND THE TIME AND GIVE YOU the FULL TIME of YOUR APPOINTMENT. HOWEVER, WE CANNOT GUARANTEE THIS WILL BE POSSIBLE.

During your appointment

• We have parking behind the studio

• please wait at the front until your artist comes to help you, help yourself to our beverage bar stocked with sparkling water, hard kombucha and coffee

CHILDREN POLICY

• BECAUSE OF THE SIZE OF OUR SPACE AND THE DEDICATED ATTENTION WE TRY TO GIVE EVERY CLIENT WE RESPECTFULLY ASK THAT IF YOU PLAN TO BE IN THE STUDIO FOR LONGER THAN 30 MINUTES, PLEASE LEAVE YOUR KIDDOS AT HOME.

• WE LOVE YOUR KIDS BUT WANT TO ENSURE EVERYONE HAS A RELAXING AND ENJOYABLE TIME AT FACE & SOUL STUDIO!